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Would you like to improve the effectiveness of your communication to manage interpersonal conflicts and increase your chance of achieving your desired outcomes?
If yes, this is the right book for you!
Interpersonal conflict is an extreme difference in values, opinions, goals, or behaviors between two or more people. Often, the individuals involved in this type of conflict are friends, family members, or co-workers. A primary reason for interpersonal conflict is a clash of values. Another source of conflict can arise when one person in the relationship has a problem that affects the other person. However, conflicts also often occur when people do not have clear and direct communication skills to negotiate differences of opinion or resolve disputes. This is particularly true in situations where two people are trying to make decisions together. If this frequently happens over time and with enough people involved, it can become a common behavior pattern. If you and another person have different expectations or needs that are not being met, it can also lead to conflicts. To manage interpersonal conflicts effectively, you must understand their nature and causes. This book is here to help you on this path. It covers: • What is communication? What is assertive communication? • Responses to difficult situations or conversations • Learn to listen and listen to yourself and to what your body says • Why your self-estimate is important • Become assertive • Serenity, security, and authority If you do not understand the conflict, you will probably need to adjust your behavior to escape it. By understanding how and why the dispute arises, however, you will be better able to work together with the other person toward mutual goals while maintaining your self-respect. So, what are you waiting for? Buy this book and start changing your life for the better!