For courses in Graduate MIS, Decision Support Systems, and courses covering the principles of enterprise resource planning systems. This text takes a generic approach to enterprise resource planning systems and their interrelationships, covering all functional areas of this new type of management challenge. It discusses the re-design of business processes, changes in organisational structure, and effective management strategies that will help assure competitiveness, responsiveness, productivity, and global impact for many organisations in the years ahead.

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