Preface.- Part I: Participatory Design: Definition and History.- Can You Define Participatory Design for Me?.- What is Participatory Design?.- What Can We Learn from the History of Participatory Design?.- When and Where Is Participatory Design Done?.- Part II: The Participatory Design Toolbox.- What Are the Activities and Methods of Participatory Design?.- What Are the Tools nd Materials of Participatory Design?.- How Is Participatory Design Organized.- How Does One Get Started on Participatory Design and Stay on Track?.- Part III: Participatory DesignResults.- What Are the Results of Participatory Design?.- How Does One Sustain Participatory Design Initiatives?.- Why Is Participatory Design Important Today?.- Bibliography.- Authors' Biographies.

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