Part 1.- Chapter 1: Where was the board?.- Chapter 2: The Faces of Disaster.- Chapter 3: Dealing with the consequences.- Chapter 4: Causes of dysfunctional culture.- {art 4.- Chapter 5: The subordinated board: Facebook.- Chapter 6: The imbalanced board: Google.- Chapter 7.- The distended board: Uber.- Chapter 8: The bystander board: BP and Deepwater Horizon.- Chapter 9: The bureaucratic board: The Big Four.- Chapter 10: The conforming board: Royal Bank of Scotland.- Part 3.- Chapter 11: Changing board culture.- Chapter 12: Stakeholder engagement.- Chapter 13: Improving board effectiveness: practical steps.

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