One million copies sold

How to Say It(R) provides clear and practical guidance for what to say--and what not to say--in any situation. Covering everything from business correspondence to personal letters, this is the perfect desk reference for anyone who often finds themselves struggling to find those perfect words for:

* Apologies and sympathy letters
* Letters to the editor
* Cover letters
* Fundraising requests
* Social correspondence, including invitations and Announcements

This new edition features expanded advice for personal and business emails, blogs, and international communication.