Tales From The Tarmac...compelling, "behind the scenes" stories of the outlandish and bizarre interactions and incidents between passengers and ground staff at one of the world's most intimidating airports, New York's JFK and beyond. These actual tales take you on an emotionlal roller coaster, ranging from humorous to crazy, from poignant to the macabre. The author, along with her many colleagues who contributed their amazing stories have years of airport ground experience, both operational and in passenger handling. The readers will undoubtedly relate to many of these tales, as the stories unfold! It's a riveting journey of laughter, tears and total disbelief!