APC provides power protection, environmental control and site monitoring services that are designed to proactively identify and correct problems before downtime occurs. Over the years, APC has received more than 150 awards worldwide for reliability and innovation of solutions - more than any other UPS manufacturer. APC's solutions are accepted as "best of breed" across the globe. You deserve the legendary reliability and peace of mind that only APC can provide.APC Replacement Battery Cartridge #20 includes: all required connectors, battery recycling guide, installation guide and reusable packaging. Battery is long life.